Return & Refund Policy
We want you to have the best shopping experience with us. If you are not satisfied with your purchase, you can review our return and refund policy below:
🔁 1. Return Period
You may request a return within 7 to 14 days of receiving your order, as long as the item is in its original condition.
📦 2. Return Conditions
To qualify for a return:
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The product must be unused
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The product must be in its original packaging with tags
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Proof of purchase (order number/receipt) is required
❌ 3. Non-Returnable Items
The following items cannot be returned:
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Sale or discounted products
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Used or damaged items
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Hygiene-related items (e.g., skincare, makeup)
💰 4. Refund Method
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Refunds will be issued to the original payment method
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Refund processing may take 3–7 business days depending on your bank/payment provider
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Cash on Delivery (COD) orders will be refunded as store credit/voucher
🔄 5. Exchange Policy
You may request an exchange for size, color, or another product.
Return shipping charges must be paid by the customer unless the product delivered was incorrect or defective.
🚚 6. Return Shipping
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Customers are responsible for the return shipping cost
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If the item delivered was wrong or damaged due to our mistake, we will cover the shipping charges
📞 7. Contact Us
For return or refund requests, please contact us:
Email: digitalmaeketing6362@gmail.com
WhatsApp: +92 3704848230